Return Period

You may return your order within 30 calendar days of receiving the shipment for a refund or exchange.

How to Initiate a Return

1. Email our support team with your order number, reason for return, and supporting photos or videos (if applicable).

2. We will review your request and respond within 2 business days with return instructions and the return address.

Return Requirements

To be eligible for a return:

• The product must be unused, with original packaging unopened.

• Include your receipt or proof of purchase.

Return Shipping Costs

• If the return is not due to our error (e.g., you changed your mind), you are responsible for shipping and associated fees.

• If the return is due to our error (e.g., wrong or damaged product), we'll cover all return shipping costs.

• Original shipping charges and taxes are non-refundable.

Refund Processing

Once we receive and inspect the returned item:

• We will notify you via email within 3–5 business days when your refund is completed.

• Refunds will be issued to your original payment method.

• For credit card payments, please allow up to one billing cycle to see the refund on your statement.

• If there's a delay, please contact us before initiating a dispute—you’re welcome to reach out via email for assistance.
  
  

Additional Terms

Summary at a Glance

• Return period: 30 days from delivery

• Eligibility: Unopened, unused, original packaging + proof of purchase

• Return shipping: Paid by customer, unless the return is our fault

• Refund timeline: 3–5 business days after receipt and inspection

• Keep original package safe, especially if damaged